SHIPPING
Deliveries made in Spain will have a delivery time of 24 to 72 working hours, except for the Canary Islands, Ceuta and Melilla, which could take up to 6 working days. In Europe, the delivery time is 2 to 5 working days.
For the rest of the world, orders are delivered within 10 working days.
All shipments are free of charge, except for customs charges, which are to be paid by the buyer.
RETURNS AND EXCHANGES
If you are not satisfied with your purchase we accept exchanges and returns within a maximum period of 15 calendar days from the date of delivery of your order, provided that the product is in the same condition in which it was received, ie without having been used and with the packaging as you received it.
If you want to exchange a product, you will have to return the product first and then proceed to buy the desired product.
We will only refund the amount of the product, never the return costs incurred by the customer.
To make the return you must follow the following steps: contact info@geaninacalin.com and we will tell you how to proceed with the return.
For the return to be valid, the package must arrive at our warehouse within 15 days of delivery.
WARRANTY
Our products are guaranteed for three months from the date of delivery of the order. Within these, if your product suffers a breakage due to a manufacturing defect, it will be exchanged for another one.
